Privacy Policy

Respecting your Privacy

Our company is committed to complying with the Australian Privacy Principles 2013, and the Federal Privacy Act 1988 as amended by the Privacy Amendment (Enhancing Privacy Protection) Act 2012. This includes compliance with the Notifiable Data Breaches (NDB) scheme. 

The Act sets clear standards for the collection, access, storage and use of personal information that we obtain as part of our business operations.  This includes information we have collected from people in person, via email, from our web site, over the phone and on work sites.

Your Information

We will only collect information that is necessary for us to establish a trading account for you and provide products and services.  As well as individual details of personnel, we may require information regarding your business operations. 

We will not give out any of your information to any third parties except in compliance with a request of a law enforcement or government department. Under no circumstances will your name, e-mail, phone number or address or any other personal information be sold to or given to any other parties. We will never wilfully sell, lease, or rent any of your or your business' personally identifiable information to any third party. 

 While we endeavour to protect your data, should a breach occur we will respond as required under the NDB scheme including notification of relevant parties.

Access to your Personal Information

We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law). 

If you require access or need to update your information (e.g. if you change your address), please contact us so we can make the change.

More Information

Our Privacy Policy is written to comply with the Australian Privacy Principles 2013, and the Federal Privacy Act 1988. More information about Privacy law is available from the Office of the Australian Information Commissioner (OAIC) at

In Queensland, businesses are also guided to the Australian Privacy Principles 2013 and the Privacy Act 1988. More information is available on

Availability and review of policy

We will make our privacy policy available on request and will provide a link to this policy from our Internet site. 

This policy will be reviewed from time to time and any amendments will be incorporated in the updated policy.

Contact Details

If you have any questions relating to this Privacy Policy please contact:

Name: Ian Gampe
Phone: 1300 761 822
Company: NQCranes


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